Communicating with NEEE During COVID-19

Dear Valued Agent, 

We appreciate the opportunity to serve your agency. We're also grateful for the work our employees do every day to support our products and services. It is with this that we announce that, out of an abundance of caution, we're transitioning our office to a remote work environment. 

To continue to provide timely service, we recommend utilizing email as the central way to reach our team members. Phones are fully functional; however, with our transition to remote work, we find that email is the fastest way to reach your Underwriter. 

Quick Links

If you have additional questions please call 1-800-548-4301 or email We are thinking of you, your agency and your family during this time. If there is anything additional we can do to assist you, please don't hesitate to reach out for support.     


Ralf H. (Goober) Schaarschmidt, II

President | New England Excess Exchange, LTD. |